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Our office, as well as the The American Academy of Pediatrics (AAP), the American Dental Association (ADA), and the American Academy of Pediatric Dentistry (AAPD) all recommend establishing a "Dental Home" for your child by one year of age. Children who have a dental home are more likely to receive appropriate preventive and routine oral health care. The Dental Home is intended to provide a place other than the Emergency Room for parents. You can make the first visit to the dentist enjoyable and positive. If old enough, your child should be informed of the visit and told that the dentist and their staff will explain all procedures and answer any questions. The less to-do concerning the visit, the better. It is best if you refrain from using words around your child that might cause unnecessary fear, such as "needle", "shot", "pull", "drill" or "hurt". The office makes a practice of using words that convey the same message, but are pleasant and non-frightening to the child. If your child is over the age of 3, we ask that you allow them to accompany our staff through the dental experience. We are all highly experienced in helping children overcome anxiety. Separation anxiety is not uncommon in children, so please try not to be concerned if your child exhibits some negative behavior. This is normal and will soon diminish. Studies and experience have shown that most children over the age of 3 react more positively when permitted to experience the dental visit on their own and in an environment designed for children. We strive to make each and every visit to our office a fun one! We encourage parents to relax in our reception room during the child’s visit. This helps us develop a one-on-one relationship of trust and cooperation with your child and allows us to have their undivided attention. Appointments are scheduled depending on the treatment needed and the age of your child. We will work with you to schedule an appointment at an appropriate time for your child’s age and dental requirements. Small children are seen in the morning when they are at their freshest. Older children will be seen in the afternoon. We will not always be able to schedule appointments after school therefore we are always glad to give your child a school excuse. The length of appointments is planned exclusively for your child and allows enough time to accomplish the planned treatment. These times are scheduled with the utmost consideration of your child and his/her special needs. It is very important that we are allowed to have the appropriate amount of time to spend with your child. If you are late for an appointment, this does not allow us the time we have reserved for your child and may delay the completion of treatment. This will possibly result in the need for another appointment. We understand emergencies and that unforeseen things happen, and occasionally you will need to reschedule an appointment. We request that you give us a 24 hour notice for a cancellation of an appointment. This allows us to reschedule your appointment and let another patient have the time originally reserved for your child. While we are committed to giving your child the best dental care available, it is important for you to know approximately what the cost will be. We will give you an estimate based on the treatment prescribed by the Dentist. Remember this is an estimate only. Occasionally, during the course of treatment, other procedures may become necessary. We will strive to keep you informed if there are any changes in the estimate. We will need your current insurance information and will take into consideration the estimated payment from your insurance company. As a courtesy to you, we will file with your insurance company for the estimated payment. In the event that your insurance does not pay or does not pay as much as expected, you are responsible for the balance on the account. Payment is expected at the time of service. We accept cash, checks, money orders, and major credit cards (Master Card, Visa, Discover, and American Express). We now accept Medicaid at all three locations. Make sure to mention you are filing Medicaid when you set up your appointment. |